Terms of Service & Refund Policy | Body Thrive Singapore

Terms of Service

Last Updated: September 2026

1. Agreement to Terms

By accessing this website, submitting an inquiry, or booking a trial session with Body Thrive by Coach Sharm ("Body Thrive"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or submit personal data.

2. Trial Offers & Pricing

Body Thrive offers introduction and assessment trial sessions under clearly defined pricing:

  • Outdoor Bodyweight Training Trial: SGD 7.00 per session (East Coast Park, Saturday 8:10 AM).
  • Small Group Indoor Training Trial: SGD 28.00 per session (Sultan Plaza Studio).
  • 1-on-1 Personal Training Trial & Assessment: SGD 158.00 per session (Private Gym Facility).

Each trial rate is strictly limited to one session per client for first-time attendees.

3. Trial Satisfaction & Refund Guarantee

We stand behind the quality of our coaching. All completed workouts under Coach Sharm come with our satisfaction money-back guarantee. If you are not satisfied with your workout, you may request a full refund straight away. The refund request must be raised with Coach Sharm in person during the workout or immediately after, before leaving the premises (not 1 or 2 days later).

Exclusions: This guarantee strictly excludes no-shows, missed appointments, and cancellations made after booking confirmation without at least 24 hours advance notice. If you complete the trial and express dissatisfaction prior to leaving the training area, your trial fee will be promptly refunded in full via PayNow or original payment method.

4. Health, Safety & Medical Clearance

Physical exercise involves inherent physiological demands. By registering for or participating in any training session:

  • You confirm that you are physically fit and have disclosed all relevant medical conditions, recent surgeries, cardiovascular history, or musculoskeletal injuries to your coach prior to commencing.
  • Body Thrive coaching constitutes physical exercise guidance and lifestyle habit coaching. It is not medical advice, diagnosis, or treatment. Always consult a qualified medical physician before undertaking a new physical regime if you have underlying medical conditions.

5. Rescheduling & Punctuality

Clients are expected to arrive 5–10 minutes before the scheduled start time to ensure adequate warm-up and safety checks. If you need to reschedule a confirmed trial session, you must notify Coach Sharm via WhatsApp at least 24 hours in advance.

6. Contact & Inquiries

For questions regarding bookings, coaching policies, or these terms, contact Coach Sharm:

WhatsApp: +65 8862 6460
Email: [email protected]
Location: Singapore

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